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Ashford
Operations management & quantitative techniques
week 1
BUS 307 Week 1 Quiz

BUS 307 Week 1 Quiz

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1. Which of the following is NOT a trend in operations management?   2. Damron Inc., wants to purchase a shear for their sheet metal shop and chooses dimensions of cost, reliability, and flexibility as critical to their long term success. They evaluate three different shears and rate their performance on each criterion on a scale from 1 (poor) to 5 (excellent). What is the value index for the shear made by Belsky Manufacturing? Dimension Importance Belsky Mfg. Reber Ind. Floyd Co. Cost 4 1 5 3 
Reliability 2 5 2 1 
Flexibility 3 3 3 4   3.Structural elements of a business include:   4.Most organizations function as part of a larger supply chain.   5.Which of the following is primarily a supply chain management decision?   6.Which tool should be used to track the movement of a customer’s complaint from one department to the next until it is resolved?   7. While efficiency can exceed 100%, percent value-added time has a maximum of 100%.   8.Which of the following statements regarding the supply chain is TRUE?   9. Cycle time is the total time needed to complete a business process.   10. A laundry tracks clean linen output in pounds and their inputs of gas, water, electricity, and labor. A productivity measure incorporating all of these inputs is a multifactor measure.

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