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Ashford
Communication studies capstone
week 3
COM 480 Week 3 DQ 1 Conflict Resolution

COM 480 Week 3 DQ 1 Conflict Resolution

Short description

Recall a situation in which you were a participant or observer during which a verbal conflict escalated.  Briefly describe the situation, and discuss which conflict resolution techniques you did use or could have used to resolve or de-escalate the conflict.  Be specific in the methods you choose and explain why you selected the method and its effect.

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