Think of a time (as an employee, as a customer at a store, or as a client to a business) when someone had to share information with you that negatively impacted you. Did the person who relayed the bad news to you do so in an effective manner? What could he or she have done differently to make you feel more positive about the situation? In 200 to 300 words, share your experience, applying what you learned about negative messages in your reading of Chapter 11. Cite your sources in APA format as outlined in the Ashford Writing Center.
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